Data protection

& cookies

Information on the protection of your personal data according to art. 13 regulation (EU) 2016/679


Information on the protection of your personal data according to art. 13 regulation (EU) 2016/679 – General data protection regulation (GDPR) and the relevant Italian national provisions (legislative decree 196/2003, as amended by legislative decree 101/2018)

With this document we would like to inform you about the processing of your personal data and your rights, in case you choose to purchase our service.


Alfred Psenner, with head office in 39040 Termeno - Italy, Zona artigianale Max Valier 1, tax id. 00207210212, e-mail:, Tel. 0471 860459;


Psenner KG der Psenner Heidi & Co., with head office in 39040 Termeno - Italy, Zona artigianale Max Valier 1, tax id. 02780630212, e- mail:, Tel. 0471 860459;

For any question regarding the processing of your personal data, feel free to get in touch with us by phone or e-mail. You may exercise your rights in respect of and against each of the controllers. The essence of the arrangement between the Controllers is available on request.

It is not required that we appoint a DPO for the service we are offering.


You are not legally obliged to provide us with your personal data. Without your personal data we will not be able to offer you our service.


We process your personal data in order to prepare you an offer for the fulfilment of the contract and the legal requirements.

For private individuals:

We process mainly the following personal data: your name, address, phone number, e-mail address, tax information’s, information’s on the requested services.

For sole proprietorships:

We process mainly the following personal data: your name, address, phone number, e-mail address, tax id, unique code, information’s for the invoicing and the purchased products and services.

For companies and legal entities:

The provision of our products and services may require the processing of employee data. These are mainly the name and contact details. This data will be kept for the entire duration of the contractual relationship, except for any contrary instructions from the Controller.

The legal basis for the processing is represented by art. 6, paragraph 1, letter b) GDPR (performance of contract or requested step prior to the contract).


We transmit your personal data to third parties only to the extent required to fulfill the terms ofyour contract or legal obligations (consultants or public institutions).

Your data will not be disclosed to third parties for advertising purposes without your express consent.


Your personal data will not be transmitted to third countries or international organizations.


Your personal data will be stored according to the legal obligations we are subjected to (normally tax laws require 10 years) and then erased automatically.


You have the right to withdraw a given consent, according to art. 7, paragraph 3 GDPR, the right of access, according to art. 15 GDPR, the right to rectification, according to art. 16 GDPR, the right to erasure (‘right to be forgotten’), according to art. 17 GDPR, the right to the restriction of processing, according to art. 18 GDPR, the right to object, according to art. 21 GDPR and the right to data portability, according to art. 20 GDPR.

You also have the right to lodge a complaint with a supervisory authority (art. 77 GDPR). In Italy the complain shall be lodged to the Italian Data Protection Authority (Garante per la protezione dei dati personali) in Rome (


If you use our service you are not subjected to any automated decision-making, including profiling.


This data protection information’s will be updated regularly.

Termeno, on the 24th of May 2018

Last modified: 16th of October 2019


Alfred Psenner

Psenner KG der Psenner Heidi & Co.



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Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer. The following data are collected here:

Storage in log files is done to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

For these purposes the processing of this data is our legitimate interest in according to Art. 6 para. 1 sentence 1 lit. f. GDPR.

The data will be deleted as soon as it is no longer necessary for the purpose of its collection.